How to Fix Oracle Exalogic X6-2 Elastic Cloud ZFS Storage Multiple correctable ECC errors on a memory DIMM have been detected.

Oracle Exalogic Elastic Cloud

İs as follows the output of these commands:

maintenance hardware list

maintenance problems show

confirm shell zpool status

confirm shell zpool list

maintenance hardware show

We have a memory problem in Exalogic ZFS Storage cel01 node.
Details appearing on the ilom are as follows;

İlom > Maintenance > Problems
Description Multiple correctable ECC errors on a memory DIMM have been detected.
Type Minor Fault
Impact The system will continue to operate in the presence of this fault. The memory DIMM is still in use and is not disabled. The memory DIMM is disabled on next system reboot and remains unavailable until repaired. System performance may be impacted slightly due to retired memory pages.

Affected components
100% sp000exl-cel01: DIMM 1/​10 (in service)View component in hardware view
Manufacturer: Samsung
Part name: 07075400,M393A2G40EB1-CRC
Model number: 16384MB DDR4 SDRAM DIMM
Serial number: 00CE03175021612A98

Event time 2020-3-29 13:31:46

Error Codes
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Multiple correctable ECC errors on a memory DIMM have been detected.

Problem Category/Subcategory
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Storage Issues (ZS Array/ZFS Appliance/NAS)

Uploaded Files
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Template Question Responses
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1) Issue
<<<Internal_Use–AutoDX:event code:USD-HW-MEM>>>

2) <<<Internal_Use–AutoDX:input: Enclosure type
Not listed above

3) location of disk
sp000exl-cel01: DIMM 1/​10 (in service) View component in hardware view

4) model of disk
Manufacturer: Samsung
Part name: 07075400,M393A2G40EB1-CRC
Model number: 16384MB DDR4 SDRAM DIMM
Serial number: 00CE03175021612A98

5) When are you planning to actually schedule the replacement activity?
As Soon As Possible

6) Specific date and time for the replacement activity (Time zone will be derived from this SR’s service address).

FİX
Please use the following procedure:

To log in remotely using the CLI, use an ssh client. If you have not configured other users to administer the appliance, you will need to log in as root. When you log in, the CLI will present you with a prompt that consists of the hostname, followed by a colon, followed by a greater-than sign:

% ssh root@dory
Password:
Last login: Mon Oct 13 15:43:05 2009 from kiowa.sf.fishpo
dory:>
When navigating through the CLI, there are two principles to be aware of:

Tab completion is used extensively – if you are not sure what to type in any given context, pressing the Tab key will provide you with possible options. Throughout the documentation, pressing Tab is presented as the word “tab” in bold italics.

Help is always available – the help command provides context-specific help. Help on a particular topic is available by specifying the topic as an argument to help, for example help commands. Available topics are displayed by tab-completing the help command, or by typing help topics.

You can combine these two principles, as follows:

dory:> help tab
builtins commands general help properties script

https://docs.oracle.com/cd/E27998_01/html/E48433/user_interface__cli.html

Run the second part:
B. reset SP from the CLI of the appliance:
appliance:> maintenance hardware
appliance:maintenance hardware> select chassis-000
appliance:maintenance chassis-000> select sp
appliance:maintenance chassis-000 sp> reset
This will restart the service processor Are you sure? (Y/N)


After this please FMA logs on the ILOM, you can use the bellow document:
Doc ID 1381773.1 – How to clear FMA logs on the ILOM or Solaris on x86 platforms

al last upload a full ILOM snapshot in order to check if there are any active faults, you can use the bellow document:

Doc ID 1020204.1 – Collecting snapshot on ILOM 3.x and later platforms

As listed previously by you please connect to that node and perform the mark as repair. The login must be done with root and the set pasword.

You might also like: Exalogic IB Ports State Shown as Down 

Have a nice day.

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